Privacy Policy

Last updated: March 7, 2026

1. Introduction

Pencron LLC ("we," "our," or "us") is a startup studio and holding company that builds and operates internet businesses, including SaaS products, Shopify applications, Chrome extensions, mobile applications, AI-powered tools, and desktop software. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our websites, use our products, or interact with any of our services (collectively, the "Services").

This policy applies to all products and services operated under the Pencron LLC umbrella, including any subsidiary brands, applications, and platforms we own or manage. By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with this policy, please do not access or use our Services.

2. Information We Collect

2.1 Personal Information You Provide

When you register for an account, make a purchase, subscribe to a newsletter, contact our support team, or otherwise interact with our Services, we may collect the following personal information:

Full name and display name
Email address
Phone number (where applicable)
Billing address and shipping address
Company or organization name
Profile picture and account preferences
Any other information you voluntarily provide to us through forms, surveys, or communications

2.2 Information Collected Automatically

When you access our Services, we automatically collect certain technical and usage information, including:

IP address and approximate geographic location
Browser type and version, operating system, and device type
Device identifiers (such as advertising IDs or hardware identifiers)
Pages visited, links clicked, time spent on pages, and navigation paths
Referring and exit URLs
Date and time of access, frequency of visits, and feature usage patterns
Crash reports, performance logs, and diagnostic data

2.3 Information from Third Parties

We may receive information about you from third-party sources, including social media platforms (when you sign in using a social account), payment processors, analytics providers, advertising partners, and publicly available sources. We may combine this information with the data we collect directly from you.

3. How We Use Your Information

We use the information we collect for the following purposes:

Service Delivery: To provide, operate, maintain, and improve our Services, including processing transactions, managing your account, and delivering customer support.
Communication: To send you transactional emails, service updates, security alerts, product announcements, and marketing communications (where you have opted in or where permitted by applicable law).
Analytics and Improvement: To analyze usage patterns, measure the effectiveness of our Services, conduct research, and develop new features and products.
Personalization: To tailor content, recommendations, and advertisements to your interests and preferences.
Security and Fraud Prevention: To detect, investigate, and prevent fraudulent, unauthorized, or illegal activity, and to protect the rights and safety of our users.
Legal Compliance: To comply with applicable laws, regulations, legal processes, or governmental requests.

4. How We Share Your Information

We do not sell your personal information to third parties. We may share your information in the following circumstances:

Service Providers: We share data with trusted third-party vendors who assist us in operating our Services, such as cloud hosting providers, payment processors, email delivery services, analytics platforms, and customer support tools. These providers are contractually obligated to process your data only as instructed by us and to maintain appropriate security measures.
Legal Requirements: We may disclose your information if required to do so by law or in response to valid legal process, including court orders, subpoenas, or government requests.
Business Transfers: In the event of a merger, acquisition, reorganization, bankruptcy, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.
Protection of Rights: We may share information when we believe it is necessary to enforce our terms of service, protect our rights, privacy, safety, or property, or that of our users or the public.
With Your Consent: We may share your information for any other purpose with your explicit consent.

5. Payment Processing

We use third-party payment processors to handle all financial transactions across our Services, including Stripe, Razorpay, PayPal, Apple Pay, Google Pay, and Wise. When you make a purchase or subscribe to a paid plan, your payment information (such as credit card number, debit card number, UPI ID, or bank account details) is collected and processed directly by the respective payment processor.

We do not store, process, or have access to your full payment card details on our servers. All payment data is handled in accordance with the Payment Card Industry Data Security Standard (PCI DSS). We only receive limited transaction information from the payment processor, such as the last four digits of your card, transaction ID, payment status, and billing address, which we use for record-keeping, invoicing, and customer support purposes.

Each payment processor operates under its own privacy policy and terms of service. We encourage you to review the privacy policies of our payment partners:

6. Cookies and Tracking Technologies

We use cookies, web beacons, pixels, and similar tracking technologies to collect information about your interactions with our Services. Cookies are small data files stored on your device that help us improve your experience.

6.1 Types of Cookies We Use

Essential Cookies: These cookies are strictly necessary for the operation of our Services. They enable core functionality such as authentication, session management, security features, and load balancing. You cannot opt out of essential cookies as they are required for the Services to function.
Analytics Cookies: We use analytics cookies (including those from Google Analytics and similar services) to understand how visitors interact with our Services. These cookies collect aggregated, anonymized data about page views, session duration, bounce rates, and user flows, which helps us improve our products.
Functional Cookies: These cookies allow us to remember your preferences and settings (such as language, region, or display preferences) to provide a more personalized experience.

6.2 Managing Cookies

Most web browsers allow you to control cookies through their settings. You can typically set your browser to refuse all cookies, accept only certain cookies, or notify you when a cookie is being set. Please note that disabling cookies may affect the functionality of our Services. For more information on managing cookies, visit your browser's help documentation or www.allaboutcookies.org.

7. Data Storage and Security

Your personal information is stored on secure servers provided by reputable cloud infrastructure providers. We may store data in multiple geographic regions to ensure reliability and performance.

We implement industry-standard technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

Encryption of data in transit using TLS/SSL protocols
Encryption of sensitive data at rest using AES-256 or equivalent encryption standards
Regular security audits and vulnerability assessments
Access controls and authentication mechanisms to restrict data access to authorized personnel only
Secure backup procedures and disaster recovery protocols
Employee training on data protection and security best practices

While we strive to protect your personal information, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security, but we are committed to maintaining and continuously improving our security practices.

8. Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal information. We are committed to complying with the General Data Protection Regulation (GDPR) for users in the European Economic Area, the Information Technology Act, 2000 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 for users in India, and other applicable data protection laws worldwide.

Your rights may include:

Right of Access: You may request a copy of the personal information we hold about you.
Right to Rectification: You may request that we correct any inaccurate or incomplete personal information.
Right to Erasure: You may request the deletion of your personal information, subject to certain legal exceptions (such as data we are required to retain for legal or regulatory purposes).
Right to Data Portability: You may request that we provide your personal data in a structured, commonly used, and machine-readable format, and transfer it to another controller where technically feasible.
Right to Restrict Processing: You may request that we restrict the processing of your personal information under certain circumstances.
Right to Object: You may object to the processing of your personal information for direct marketing purposes or where we rely on legitimate interests as our legal basis.
Right to Withdraw Consent: Where processing is based on your consent, you may withdraw your consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

To exercise any of these rights, please contact us at privacy@pencron.com. We will respond to your request within 30 days, or within the time frame required by applicable law. We may ask you to verify your identity before processing your request.

9. Data Retention

We retain your personal information only for as long as is necessary to fulfil the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. The retention period may vary depending on the context and the type of data.

Account Data: We retain your account information for as long as your account is active. If you request account deletion, we will delete or anonymize your personal data within 90 days, except where we are required to retain it for legal or regulatory purposes.
Transaction Data: We retain records of financial transactions for a minimum of 7 years to comply with tax, accounting, and regulatory obligations.
Usage and Analytics Data: Aggregated and anonymized usage data may be retained indefinitely for analytical and statistical purposes.
Communication Records: Support tickets and correspondence are retained for up to 3 years after your last interaction to ensure continuity of service and for quality assurance.

When your personal information is no longer required, we will securely delete or anonymize it using commercially reasonable methods.

10. Children's Privacy

Our Services are not directed at, nor intended for, children under the age of 13 (or the applicable minimum age in your jurisdiction). We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete such information from our records as promptly as possible.

If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at privacy@pencron.com so that we can take appropriate action.

11. International Data Transfers

Pencron operates globally, and your personal information may be transferred to and processed in countries other than the country in which you reside. These countries may have data protection laws that differ from the laws of your country.

When we transfer personal information across borders, we take appropriate safeguards to ensure that your data is protected in accordance with this Privacy Policy and applicable data protection laws. These safeguards may include Standard Contractual Clauses approved by the European Commission, adequacy decisions, binding corporate rules, or other lawful transfer mechanisms.

By using our Services, you consent to the transfer of your information to countries outside your country of residence, including to the United States, India, and other jurisdictions where our service providers operate.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When we make material changes to this policy, we will notify you by posting the updated policy on our website with a new "Last updated" date and, where appropriate, by sending you an email notification or displaying a prominent notice within our Services.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of our Services after any changes to this policy constitutes your acceptance of the revised policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: privacy@pencron.com
Mailing Address: Pencron LLC, 447 Broadway, 2nd Floor Suite 3243, New York, NY 10013

Pencron LLC is a limited liability company organized under the laws of the State of Wyoming, United States.

We will make every effort to respond to your inquiry within a reasonable time frame and resolve any concerns you may have regarding your personal information.