Terms of Service
Last updated: March 7, 2026
1. Introduction and Acceptance
Welcome to Pencron. These Terms of Service ("Terms") constitute a legally binding agreement between you ("you," "your," or "User") and Pencron LLC ("we," "our," or "us"), a Wyoming limited liability company with its principal office at 447 Broadway, 2nd Floor Suite 3243, New York, NY 10013, governing your access to and use of our websites, applications, products, and services (collectively, the "Services").
By accessing, browsing, or using any of our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you must not access or use our Services. If you are using the Services on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms.
2. Description of Services
Pencron operates as a startup studio and holding company that builds and runs internet businesses. Our portfolio encompasses a diverse range of digital products and services, including but not limited to:
- Software-as-a-Service (SaaS) platforms and web applications
- Shopify applications and e-commerce tools
- Browser extensions (including Chrome extensions)
- Mobile applications for iOS and Android
- AI-powered tools and intelligent automation products
- Desktop applications for macOS, Windows, and Linux
Each product within our portfolio may have additional terms, guidelines, or policies specific to that product. In the event of a conflict between these Terms and any product-specific terms, the product-specific terms shall prevail with respect to that particular product.
We reserve the right to modify, suspend, or discontinue any part of our Services at any time, with or without notice. We shall not be liable to you or any third party for any modification, suspension, or discontinuation of the Services.
3. User Accounts
Certain features of our Services may require you to create an account. When registering, you agree to:
- Provide accurate, current, and complete information during the registration process and keep your account information up to date.
- Maintain the confidentiality of your login credentials, including your password, and not share your account with any third party.
- Accept responsibility for all activities that occur under your account, whether or not authorized by you.
- Notify us immediately at legal@pencron.com if you suspect any unauthorized access to or use of your account.
We reserve the right to suspend, disable, or terminate your account at our sole discretion, without prior notice or liability, if we determine that you have violated these Terms or if your account poses a security risk to our Services or other users. Upon termination, your right to access the Services will immediately cease.
4. Acceptable Use
You agree to use our Services only for lawful purposes and in accordance with these Terms. You agree not to:
- Use the Services in any way that violates any applicable local, state, national, or international law or regulation.
- Engage in any activity that is harmful, fraudulent, deceptive, threatening, harassing, defamatory, obscene, or otherwise objectionable.
- Attempt to gain unauthorized access to any part of the Services, other user accounts, computer systems, or networks connected to our Services.
- Use any automated means (including bots, scrapers, crawlers, or similar tools) to access, monitor, or copy any content from the Services without our prior written consent.
- Interfere with or disrupt the integrity or performance of the Services, including introducing viruses, malware, or other harmful code.
- Reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code of our software, except where expressly permitted by applicable law.
- Resell, sublicense, or redistribute our Services without our express written authorization.
- Impersonate any person or entity, or falsely state or misrepresent your affiliation with any person or entity.
5. Intellectual Property
All content, features, and functionality of our Services, including but not limited to text, graphics, logos, icons, images, audio clips, video clips, data compilations, software, and the design, selection, and arrangement thereof, are the exclusive property of Pencron or its licensors and are protected by copyright, trademark, patent, trade secret, and other intellectual property laws.
You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Services for your personal or internal business purposes, subject to these Terms. This license does not include any right to reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of our intellectual property, except as expressly permitted by us.
If you submit, upload, or create any content through our Services ("User Content"), you retain ownership of your User Content. However, by submitting User Content, you grant Pencron a worldwide, non-exclusive, royalty-free, sublicensable, and transferable license to use, reproduce, modify, adapt, publish, translate, distribute, and display such User Content in connection with operating and providing our Services. You represent and warrant that you have the right to grant this license and that your User Content does not infringe the rights of any third party.
6. Payment Terms
Certain Services may be offered on a paid basis, including subscription plans, one-time purchases, and usage-based pricing. By subscribing to or purchasing a paid Service, you agree to the following:
- Billing: You authorize us (or our third-party payment processors) to charge the payment method you provide for all applicable fees. Subscription fees are billed in advance on a recurring basis (monthly or annually, depending on your selected plan) unless otherwise stated.
- Pricing Changes: We reserve the right to change our pricing at any time. For existing subscribers, price changes will take effect at the beginning of the next billing cycle following notice of the change. We will provide you with at least 30 days' notice before any price increase takes effect.
- Taxes: All fees are exclusive of applicable taxes unless stated otherwise. You are responsible for all taxes associated with your use of the Services, including Goods and Services Tax (GST) for users in India, Value Added Tax (VAT) for users in the European Union, and any other applicable local or national taxes.
- Failed Payments: If a payment fails, we may suspend or restrict your access to paid features until payment is successfully processed. We may retry the payment and will notify you of any payment issues.
- Currency: Payments may be processed in USD, INR, EUR, or other supported currencies depending on your location and the product. Currency conversion fees, if any, are your responsibility.
7. Refund and Cancellation Policy
7.1 Refund Policy
We offer a 30-day money-back guarantee on most subscription products. If you are not satisfied with a subscription product, you may request a full refund within 30 days of your initial purchase date. Refunds are processed to the original payment method and typically appear within 5 to 10 business days.
To request a refund, please contact our support team at legal@pencron.com with your order details, including your account email, product name, and the reason for your refund request. We will review your request and respond within 5 business days.
7.2 Non-Refundable Items
The following are not eligible for refunds:
- Subscription renewals beyond the initial 30-day period
- One-time digital product purchases that have been downloaded or accessed
- Custom development or consulting services that have already been rendered
- Usage-based charges that have already been consumed
- Domain registrations or third-party service fees incurred on your behalf
7.3 Cancellation Process
You may cancel your subscription at any time through your account settings or by contacting our support team. Upon cancellation:
- Your subscription will remain active until the end of your current billing period.
- You will not be charged for subsequent billing periods.
- Access to paid features will be revoked at the end of the current billing period.
- Your data will be retained for 90 days after cancellation, after which it may be permanently deleted.
8. Third-Party Services
Our Services may contain links to, integrations with, or rely upon third-party websites, services, or applications that are not owned or controlled by Pencron. These include, but are not limited to, payment processors (Stripe, Razorpay, PayPal), cloud hosting providers, analytics services, and social media platforms.
We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party services. Your use of third-party services is governed by the respective third party's terms of service and privacy policy. We encourage you to read the terms and conditions and privacy policy of any third-party service you access through our Services.
You acknowledge and agree that Pencron shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any third-party services.
9. Disclaimer of Warranties
THE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, PENCRON DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND TITLE.
Without limiting the foregoing, Pencron does not warrant that: (a) the Services will be uninterrupted, timely, secure, or error-free; (b) the results obtained from the use of the Services will be accurate or reliable; (c) any defects or errors in the Services will be corrected; or (d) the Services will meet your specific requirements or expectations.
You acknowledge that you use the Services at your sole risk and that any material downloaded or otherwise obtained through the use of the Services is done at your own discretion and risk.
10. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL PENCRON, ITS DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, AFFILIATES, SUBSIDIARIES, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS OF PROFITS, GOODWILL, DATA, REVENUE, BUSINESS OPPORTUNITIES, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF OR INABILITY TO USE THE SERVICES, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR ANY OTHER LEGAL THEORY, EVEN IF PENCRON HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
IN NO EVENT SHALL PENCRON'S TOTAL AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES EXCEED THE GREATER OF: (A) THE TOTAL AMOUNT YOU HAVE PAID TO PENCRON IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM; OR (B) ONE HUNDRED US DOLLARS (USD $100).
Some jurisdictions do not allow the exclusion or limitation of certain warranties or liabilities. In such jurisdictions, our liability shall be limited to the maximum extent permitted by law.
11. Indemnification
You agree to indemnify, defend, and hold harmless Pencron and its officers, directors, employees, agents, affiliates, successors, and assigns from and against any and all claims, damages, obligations, losses, liabilities, costs, debts, and expenses (including reasonable attorneys' fees) arising from or relating to: (a) your use of or access to the Services; (b) your violation of these Terms; (c) your violation of any third-party right, including any intellectual property, privacy, or proprietary right; (d) any User Content you submit or transmit through the Services; or (e) any claim that your User Content caused damage to a third party.
This indemnification obligation shall survive the termination or expiration of these Terms and your use of the Services.
12. Dispute Resolution
We encourage you to contact us first if you have a concern or dispute regarding the Services. Most disputes can be resolved informally by reaching out to us at legal@pencron.com. We will make good-faith efforts to resolve your concern within 30 days of receipt.
If a dispute cannot be resolved informally, you and Pencron LLC agree that the dispute shall be resolved through binding arbitration, rather than in court, except that either party may seek injunctive or other equitable relief in any court of competent jurisdiction to protect its intellectual property rights. The arbitration shall be conducted in accordance with the rules of the American Arbitration Association (AAA) or a mutually agreed arbitration body.
The seat of arbitration shall be New York, New York, United States. The language of arbitration shall be English. The arbitrator's decision shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.
You agree that any arbitration or legal proceeding shall be conducted on an individual basis and not as a class action or representative proceeding. You waive any right to participate in a class action lawsuit or class-wide arbitration against Pencron.
13. Governing Law
These Terms and any dispute arising out of or relating to these Terms or the Services shall be governed by and construed in accordance with the laws of the State of Wyoming, United States, without regard to its conflict of law provisions. Subject to the arbitration provisions above, the state and federal courts located in New York, New York shall have exclusive jurisdiction over any legal proceedings arising out of or relating to these Terms.
14. Changes to Terms
We reserve the right to modify or replace these Terms at any time at our sole discretion. When we make material changes, we will update the "Last updated" date at the top of these Terms and notify you by posting a notice on our website or sending you an email notification. We will provide at least 30 days' notice before any material changes take effect.
Your continued use of the Services after the effective date of the revised Terms constitutes your acceptance of the updated Terms. If you do not agree to the revised Terms, you must stop using the Services and, if applicable, cancel your subscription.
15. Severability
If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be modified to the minimum extent necessary to make it valid and enforceable, or if modification is not possible, it shall be severed from these Terms. The invalidity or unenforceability of any provision shall not affect the validity or enforceability of the remaining provisions, which shall continue in full force and effect.
The failure of Pencron to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. No waiver of any term shall be deemed a further or continuing waiver of such term or any other term.
16. Contact
If you have any questions or concerns about these Terms of Service, please contact us:
- Email: legal@pencron.com
- Mailing Address: Pencron LLC, 447 Broadway, 2nd Floor Suite 3243, New York, NY 10013
We are committed to resolving any issues or concerns you may have regarding these Terms promptly and fairly.